Privacy policy

Effective Date: August 14, 2026

At Sparklemun, accessible through sparklemun.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, browse our products, place an order, contact us, or otherwise use our services.

Business Name: Sparklemun
Website: sparklemun.com
Email: sparklemun266@gmail.com
Phone: 9830148156
Business Address: D/72 Dineshnagar, Pin Code – 700099, India
Business Category: Jewellery and Stones
GST No.: 19CQFPP0814C1Z3

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.

1. Information We Collect

When you use our website, we may collect certain information necessary to provide our products and services. The information we collect may include:

Personal Information

When you place an order, create an account, contact us, or submit information through our website, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Mobile or telephone number

  • Order details

  • Payment-related information

  • Any information you voluntarily provide when contacting us

We only request information that is reasonably necessary to process your order, provide customer service, maintain business records, and improve your shopping experience.

Automatically Collected Information

When you visit our website, certain technical information may automatically be collected. This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location

  • Pages visited

  • Referring website

  • Date and time of website visits

  • Website interactions and usage information

This information helps us understand how visitors use our website and allows us to improve website functionality, security, and performance.

2. How We Use Your Information

We may use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Confirming purchases

  • Arranging delivery

  • Providing customer support

  • Communicating about your orders

  • Responding to questions and requests

  • Processing payments through authorized payment providers

  • Preventing fraudulent or unauthorized transactions

  • Maintaining transaction and business records

  • Improving our website, products, and services

  • Personalizing your shopping experience

  • Sending important service-related communications

  • Sending promotional communications where legally permitted

  • Understanding customer preferences and website usage

  • Maintaining website security

  • Complying with applicable laws and regulations

We do not use your personal information for purposes that are unrelated to our legitimate business operations without an appropriate legal basis or your consent where required.

3. Order and Payment Information

When you purchase jewellery, stones, or other products from Sparklemun, information required to complete the transaction may be collected.

Payment transactions may be processed by third-party payment providers. Depending on the payment method selected, your payment information may be handled directly by the relevant payment gateway or financial institution.

Sparklemun generally does not need to store complete debit card, credit card, banking, or other sensitive payment credentials on its own systems. Customers should review the privacy policies of the payment provider they use for information about how payment data is handled.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may help us:

  • Remember shopping preferences

  • Maintain shopping cart information

  • Understand website traffic

  • Improve website performance

  • Analyze visitor behavior

  • Provide relevant content

  • Maintain website security

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

5. How We Share Information

We value your privacy and do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including:

  • Payment processing providers

  • Shipping and delivery partners

  • Website hosting and technology providers

  • Customer support providers

  • Analytics and marketing service providers

  • Fraud prevention and security services

  • Professional advisers where reasonably necessary

These service providers may access information only to the extent necessary to perform services on our behalf and are expected to handle information appropriately.

We may also disclose information when required by applicable law, legal process, court order, governmental request, or when reasonably necessary to protect our legal rights, customers, website, or business.

6. Shipping and Delivery Information

To deliver your order, we may provide necessary information such as your name, delivery address, mobile number, and order details to our logistics or delivery partners.

This information is used solely or primarily for fulfilling and delivering your purchase and related delivery communications.

7. Marketing Communications

With your consent where required, we may send promotional communications regarding new products, special offers, discounts, seasonal campaigns, or other updates from Sparklemun.

You may choose to stop receiving promotional communications by following the unsubscribe instructions provided in the communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send essential transactional or service-related communications, such as order confirmations, payment updates, shipping notifications, or customer service responses.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

Customers should also take appropriate precautions, including using secure devices and keeping account credentials confidential.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions

  • Provide requested services

  • Maintain customer and business records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, accounting, tax, or regulatory obligations

  • Enforce our agreements and policies

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally permitted

  • Withdraw consent where processing is based on consent

  • Object to certain uses of your information

  • Opt out of promotional communications

  • Request information about how your personal data is handled

Requests may be submitted using the contact details provided below. We may need to verify your identity before processing certain requests in order to protect your information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take reasonable steps where required.

12. Third-Party Websites

Our website may contain links, integrations, advertisements, payment options, or other connections to third-party websites and services.

Once you leave Sparklemun's website and access a third-party website, that third party's privacy policy and terms may apply. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage customers to review the privacy policies of any third-party service they access.

13. Fraud Prevention and Security

We may use information to identify, investigate, and prevent fraudulent, unauthorized, or potentially harmful activity.

This may include reviewing transaction details, device information, IP addresses, order patterns, or other relevant information where reasonably necessary to protect customers and our business.

14. Business Transfers

If Sparklemun is involved in a merger, acquisition, restructuring, sale of assets, or other business transaction, customer information may be transferred as part of that transaction, subject to applicable privacy and legal requirements.

Any successor organization may be required to continue protecting personal information in accordance with applicable law and appropriate privacy commitments.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.

When changes are made, the updated version will be published on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically to remain informed about how their information is handled.

16. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Sparklemun using the details below:

Sparklemun
Website: sparklemun.com
Email: sparklemun266@gmail.com
Phone: 9830148156
Address: D/72 Dineshnagar, Pin Code – 700099, India
Business: Jewellery and Stones
GST No.: 19CQFPP0814C1Z3

We will make reasonable efforts to review and respond to privacy-related inquiries within an appropriate period.

17. Consent

By using the Sparklemun website, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, stored, and shared as described above.

Where applicable, by voluntarily providing personal information or continuing to use features that require personal information, you consent to the processing of your information in accordance with this Privacy Policy and applicable law.

Last Updated: August 14, 2026