Legal notice

Effective Date: August 14, 2026

Welcome to SparkleMun, an online jewellery and stones store operated through sparklemun.com. This Legal Notice explains the terms, responsibilities, limitations, and legal conditions applicable to your access to and use of our website, products, services, content, and online shopping facilities.

By accessing, browsing, or purchasing from sparklemun.com, you acknowledge that you have read, understood, and agreed to the provisions outlined in this Legal Notice. If you do not agree with any part of these terms, please discontinue use of the website.

1. Business Information

Website: sparklemun.com
Business Name: SparkleMun
Email: sparklemun266@gmail.com
Address: D/72 Dineshnagar
PIN Code: 700099
Phone: 9830148156
Business Category: Jewellery and Stones
GSTIN: 19CQFPP0814C1Z3

SparkleMun operates as an online retailer dealing in jewellery, stones, accessories, and related products. Product availability, designs, colours, specifications, prices, and stock may change from time to time without prior notice.

2. Acceptance of This Legal Notice

Your use of our website constitutes acceptance of this Legal Notice and any other applicable policies published on our website, including our Privacy Policy, Terms & Conditions, Shipping Policy, and Return & Refund Policy.

Customers are expected to review these policies before placing an order. If you continue to use our website after any policy is updated, such continued use may be considered acceptance of the revised terms.

3. Website Use

SparkleMun provides its website for lawful shopping, product discovery, and informational purposes. You agree not to use the website for any unlawful, fraudulent, abusive, or unauthorized activity.

You must not attempt to:

  • Gain unauthorized access to our website, server, database, or systems.

  • Interfere with website security or functionality.

  • Upload malicious software, viruses, or harmful code.

  • Copy, reproduce, distribute, or commercially exploit website content without permission.

  • Use automated systems to collect information from the website without authorization.

  • Place fraudulent, misleading, or unauthorized orders.

  • Impersonate another person, business, or organization.

  • Use our website in a way that could damage our reputation or business operations.

SparkleMun reserves the right to restrict or terminate access to users who violate these requirements.

4. Product Information

We make reasonable efforts to display accurate product names, descriptions, photographs, prices, dimensions, materials, colours, and other relevant information.

However, jewellery and stones may naturally have variations in colour, texture, pattern, finish, shape, and appearance. Differences may also occur due to lighting conditions, photography, screen settings, display resolution, or manufacturing processes.

Product photographs are provided for representation and may not always show the exact physical appearance of every individual item.

We do not guarantee that every product description, photograph, colour representation, or other website information will always be completely accurate, current, or error-free.

If an error is identified, SparkleMun reserves the right to correct the information and, where necessary, cancel or modify an affected order.

5. Jewellery and Stone Variations

Natural stones and certain jewellery materials may contain natural characteristics, including variations in colour, inclusions, patterns, texture, shape, or surface appearance.

Such characteristics should not automatically be considered defects.

Where a product is described as containing natural or semi-natural stones, customers understand that individual pieces may differ slightly from product images.

Customers should carefully review the product description and available specifications before purchasing.

6. Pricing and Product Availability

All prices displayed on our website are subject to change without prior notice.

SparkleMun may modify prices, promotional offers, discounts, product specifications, or availability at any time.

Although we make reasonable efforts to maintain accurate pricing information, technical or human errors may occasionally occur. If an incorrect price is displayed due to an error, we reserve the right to cancel the order or contact the customer regarding the correct price before processing the order.

Product availability is not guaranteed until an order has been successfully accepted and processed.

7. Orders and Order Acceptance

Submitting an order through our website does not necessarily mean that the order has been finally accepted.

We reserve the right to accept, reject, cancel, or limit an order for legitimate reasons, including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent activity.

  • Incorrect customer information.

  • Payment-related issues.

  • Shipping limitations.

  • Duplicate or unusual orders.

  • Violation of our policies.

  • Technical or operational errors.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable refund procedures.

8. Customer Information

Customers are responsible for providing accurate and complete information during checkout, including name, phone number, email address, billing details, and shipping address.

SparkleMun cannot be held responsible for delivery delays, failed deliveries, returns, or additional charges resulting from incorrect or incomplete information provided by the customer.

Customers should carefully verify all information before submitting an order.

9. Payment

Customers may use the payment methods made available on the website during checkout.

Payment processing may be handled through third-party payment service providers. SparkleMun does not control the internal systems, policies, or security practices of independent payment processors.

Customers must ensure that payment information supplied during checkout is accurate and authorized.

We reserve the right to cancel transactions where payment is unsuccessful, unauthorized, suspicious, or associated with suspected fraudulent activity.

10. Shipping and Delivery

Orders are shipped to eligible locations using available delivery partners or logistics services.

Estimated delivery times may vary depending on destination, product availability, order processing, courier operations, weather conditions, holidays, public events, transportation disruptions, or circumstances beyond our reasonable control.

A delivery estimate is not an absolute guarantee.

Customers are responsible for ensuring that someone is available to receive the shipment where required.

Once an order has been handed over to the designated delivery partner, delays caused by the courier or circumstances beyond SparkleMun's reasonable control may not be considered a direct failure by SparkleMun.

11. Returns, Refunds, and Exchanges

Returns, refunds, replacements, or exchanges are subject to SparkleMun's applicable Return & Refund Policy.

Customers should inspect products after delivery and contact us within the applicable period if they receive an incorrect, damaged, defective, or otherwise eligible item.

Certain products may not qualify for return or exchange because of their nature, hygiene considerations, customization, usage, damage caused after delivery, or other restrictions specified in our policies.

Customers should not return products without following the applicable return procedure.

12. Intellectual Property

All content published on sparklemun.com, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Product descriptions

  • Graphics

  • Banners

  • Website designs

  • Text

  • Icons

  • Videos

  • Layouts

  • Marketing materials

may be owned by or licensed to SparkleMun and may be protected by applicable intellectual property laws.

No person may reproduce, copy, modify, distribute, publish, sell, or commercially exploit such content without prior written permission, except where permitted by applicable law.

Unauthorized use of our intellectual property may result in appropriate legal action.

13. Third-Party Services

Our website may use third-party services for payment processing, delivery, analytics, communication, advertising, website functionality, or other operational purposes.

These third parties may operate independently and may have their own terms, conditions, and privacy policies.

SparkleMun is not responsible for the independent policies, practices, availability, or performance of third-party services.

14. External Links

Our website may occasionally contain links to third-party websites or services.

Such links may be provided for convenience or informational purposes. SparkleMun does not necessarily endorse or control the content, products, services, security, or practices of external websites.

Customers access third-party websites at their own discretion and risk.

15. Website Availability

We aim to keep our website available and functional; however, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to:

  • Maintenance.

  • Software updates.

  • Server issues.

  • Internet disruptions.

  • Security incidents.

  • Technical failures.

  • Third-party service interruptions.

  • Force majeure events.

SparkleMun reserves the right to modify, suspend, or discontinue any part of the website without prior notice where reasonably necessary.

16. Limitation of Liability

To the extent permitted by applicable law, SparkleMun shall not be responsible for indirect, incidental, consequential, special, or unforeseeable losses arising from the use of the website or products.

This may include losses associated with website interruptions, delays, third-party services, inaccurate customer information, courier delays, unauthorized access beyond our reasonable control, or circumstances caused by events outside our control.

Nothing in this Legal Notice is intended to exclude or restrict any liability that cannot legally be excluded under applicable law.

17. User Responsibilities

Customers are responsible for using purchased jewellery and stones appropriately and in accordance with any care instructions provided with the product.

Jewellery may require appropriate storage, cleaning, handling, and maintenance. Customers should avoid exposing products to conditions that may cause damage, discolouration, scratching, tarnishing, or deterioration where applicable.

SparkleMun is not responsible for damage caused by misuse, accidents, improper storage, unauthorized alterations, chemical exposure, normal wear and tear, or failure to follow product-care recommendations.

18. Fraud Prevention

SparkleMun takes reasonable steps to identify and prevent fraudulent or suspicious transactions.

We reserve the right to verify customer information, request additional information where reasonably necessary, hold an order for review, or cancel an order if fraudulent activity is suspected.

Any attempt to misuse payment systems, promotional offers, discount codes, refunds, returns, or website functionality may result in cancellation of orders and restriction of future purchases.

19. Privacy

Customer privacy is important to SparkleMun.

Personal information collected through our website may be used for order processing, payment administration, delivery, customer support, communication, fraud prevention, legal compliance, and other legitimate business purposes.

Our collection and handling of personal information are subject to our Privacy Policy.

Customers should review the Privacy Policy for additional information about how personal data may be handled.

20. Promotional Offers

From time to time, SparkleMun may provide promotional offers, discount codes, limited-time deals, free-shipping offers, or other marketing campaigns.

Promotional offers may have specific eligibility conditions, validity periods, product restrictions, minimum order requirements, or usage limitations.

Unless expressly stated otherwise, promotional offers cannot be combined or exchanged for cash.

SparkleMun reserves the right to modify, suspend, or withdraw promotional offers where necessary.

21. Changes to This Legal Notice

SparkleMun may update or revise this Legal Notice periodically to reflect changes in business operations, website functionality, legal requirements, or other circumstances.

The updated version will become effective when published on the website unless a different effective date is stated.

Customers are encouraged to review this page periodically.

22. Force Majeure

SparkleMun shall not be considered responsible for failure or delay in fulfilling its obligations where such failure or delay results from circumstances beyond reasonable control.

Such circumstances may include natural disasters, floods, fires, extreme weather, epidemics, pandemics, government restrictions, strikes, transportation disruptions, communication failures, technical failures, civil disturbances, war, or other extraordinary events.

Where reasonably possible, SparkleMun will take appropriate steps to minimize the impact of such events.

23. Governing Law

This Legal Notice and the use of sparklemun.com shall be governed by the applicable laws of India.

Any legal matter arising from the use of the website, products, or services shall be subject to the jurisdiction of the appropriate courts having legal authority over the matter, subject to applicable law.

24. Customer Support

For questions regarding products, orders, returns, payments, shipping, or this Legal Notice, customers may contact SparkleMun using the information below:

SparkleMun
Website: sparklemun.com
Email: sparklemun266@gmail.com
Phone: 9830148156
Address: D/72 Dineshnagar
PIN Code: 700099
Business Category: Jewellery and Stones
GSTIN: 19CQFPP0814C1Z3

We encourage customers to contact our support team with complete order information whenever assistance is required.

25. Final Disclaimer

This Legal Notice is intended to provide general information regarding the use of the SparkleMun website and related services. It should be read together with all other applicable policies displayed on sparklemun.com.

By continuing to browse our website or purchasing our products, you acknowledge that you have had the opportunity to review these terms and agree to comply with the applicable conditions.

SparkleMun reserves all rights not expressly granted under this Legal Notice.

Last Updated: August 14, 2026

© 2026 SparkleMun. All Rights Reserved.